Child Safety

Child Safety Statement

How ATARISE protects children and young people, and how to report a concern.

Last updated: 7 October 2026

Our commitment

ATARISE Pty Ltd provides an online learning and assessment platform used by students, many of whom are under 18. We are committed to the safety and wellbeing of every child and young person who uses our service, and we have zero tolerance for child abuse and harm.

We are guided by the Victorian Child Safe Standards and we comply with our Working with Children Check obligations. We respect the rights of all children and young people, including Aboriginal and Torres Strait Islander children, children from culturally and linguistically diverse backgrounds, children with disability and LGBTIQA+ young people, and we take every concern raised with us seriously.

How we keep students safe

Access to student information is limited to a small number of authorised ATARISE staff, and access is restricted by role.
Students cannot send messages to other students. Students can only message teachers who teach them, and parents can only message their child's teachers.
Teachers and school staff can only see results for students in their own school.
Messages to the AI study helper are checked for harmful content before an answer is given. If a message suggests a student may be at risk of self-harm, the helper shows support services such as Kids Helpline and 000 instead of an answer.
We collect only the information we need to provide the service, as set out in our Privacy Policy.
Students have a plain-language guide to using ATARISE safely, available from the website footer and from the student settings page.

Our student guide is How to use ATARISE safely.

How to report a child-safety concern

Anyone can report a concern about the safety of a child or young person connected with ATARISE, including students, parents, teachers and members of the public. Email security@atarise.com.au and tell us what happened, when it happened and who was involved, if you know.

Students can also tell a teacher, a parent or another adult they trust, or email support@atarise.com.au. Reports sent to support are passed to our security team straight away.

What happens after you report

Child-safety concerns are treated as our highest priority under our incident response plan.
We keep the relevant information and, where needed, restrict the content or account involved.
We tell the student's school promptly and report to the eSafety Commissioner, the police or other authorities where required.
We record the concern and what we did, keeping personal details to what is necessary.

If a child is in immediate danger

Call 000

If a child is in immediate danger, call 000 (police, ambulance or fire) before contacting ATARISE.

Other help

Kids Helpline (free, any time, ages 5 to 25)1800 55 1800 Kids Helplinekidshelpline.com.au eSafety Commissioneresafety.gov.au/report

Contact

Child-safety and security concernssecurity@atarise.com.au General supportsupport@atarise.com.au Privacyprivacy@atarise.com.au

Child Safety

Child Safety Statement

How ATARISE protects children and young people, and how to report a concern.

Last updated: 7 October 2026

Our commitment

How we keep students safe

Access to student information is limited to a small number of authorised ATARISE staff, and access is restricted by role.
Students cannot send messages to other students. Students can only message teachers who teach them, and parents can only message their child's teachers.
Teachers and school staff can only see results for students in their own school.
Messages to the AI study helper are checked for harmful content before an answer is given. If a message suggests a student may be at risk of self-harm, the helper shows support services such as Kids Helpline and 000 instead of an answer.
We collect only the information we need to provide the service, as set out in our Privacy Policy.
Students have a plain-language guide to using ATARISE safely, available from the website footer and from the student settings page.

Our student guide is How to use ATARISE safely.

How to report a child-safety concern

Students can also tell a teacher, a parent or another adult they trust, or email support@atarise.com.au. Reports sent to support are passed to our security team straight away.

What happens after you report

Child-safety concerns are treated as our highest priority under our incident response plan.
We keep the relevant information and, where needed, restrict the content or account involved.
We tell the student's school promptly and report to the eSafety Commissioner, the police or other authorities where required.
We record the concern and what we did, keeping personal details to what is necessary.

If a child is in immediate danger

Call 000

If a child is in immediate danger, call 000 (police, ambulance or fire) before contacting ATARISE.

Other help

Kids Helpline (free, any time, ages 5 to 25)1800 55 1800 Kids Helplinekidshelpline.com.au eSafety Commissioneresafety.gov.au/report

Contact

Child-safety and security concernssecurity@atarise.com.au General supportsupport@atarise.com.au Privacyprivacy@atarise.com.au

Child Safety Statement

Our commitment

How we keep students safe

How to report a child-safety concern

What happens after you report

If a child is in immediate danger

Other help

Related policies

Contact

Child Safety Statement

Our commitment

How we keep students safe

How to report a child-safety concern

What happens after you report

If a child is in immediate danger

Other help

Related policies

Contact